Terms & Conditions

1. The images of the products are presented on the site as an example and are informative, and the delivered products may differ from the images on the site or in catalogs due to changes in characteristics, color or shade, design, without prior notice by manufacturers or due to the color change following the process of shooting the products.

2. SC LUCKY MAN SRL does not assume responsibility for the descriptions and characteristics of the products presented in the virtual store and which do not belong to the company SC LUCKY MAN SRL, these being identical to those made available to the Company by the representatives of each brand. Therefore, some features may be modified by SC LUCKY MAN SRL without notice or may contain operating errors. SC LUCKY MAN SRL will make every effort to minimize all errors that may arise from electronic or manual editing of the information presented. Also, for reasons related to space and consistency of information structure, sometimes product descriptions may be incomplete, but SC LUCKY MAN SRL strives to present the most relevant information.

3. www.luckyman.ro may also contain links to other sites. In these cases, SC LUCKY MAN SRL is not responsible for the privacy policy practiced by them as well as for any other information mentioned on these sites. SC LUCKY MAN SRL is not responsible for the content, quality or nature of other sites that are reached through content links, regardless of the nature of these links. For those sites, the responsibility lies entirely with their owners.

4. SC LUCKY MAN SRL is not and cannot be held responsible for the damages created by the errors, inaccuracy or non-updating of the information published or maintained on www.luckyman.ro, which is not due to its fault. Customers and Users can find detailed, complete and accurate information in the SC LUCKY MAN SRL store or by requesting information by contacting by phone or email at the address presented in the CONTACT section.

5. The prices of the products on www.luckyman.ro are indicative and may be subject to change. The prices will be confirmed by our consultants, by confirming the order and issuing the proforma invoice or the fiscal invoice.

6. The promotions / offers present on www.luckyman.ro are valid within the limit of the stock always available and only for the offer on the site, in the absence of another mention. Promotions are valid for limited periods of time, usually mentioned. If a period of time is not mentioned, they are valid within the limits of available stocks, maximum 30 days.

7. The presence of the products on the site does NOT guarantee their existence in stock. Our consultants will confirm the availability for each product. Most products are available to order, in which case they will be produced after the order is confirmed by the manufacturers.

8. The maximum value of the obligations of SC LUCKY MAN SRL towards any client in case of non-delivery or improper delivery is the value of the amounts collected by SC LUCKY MAN SRL from the respective client.

9. SC LUCKY MAN SRL reserves the right to complete and modify any information on www.luckyman.ro.

10. SC LUCKY MAN SRL is not liable for any loss, costs, lawsuits, claims, expenses or other liabilities, if they are directly caused by non-compliance with the TERMS AND CONDITIONS.

11. SC LUCKY MAN SRL is not responsible for the damages created as a result of the non-functioning or as a result of the modification, suspension or interruption of the services available through www.luckyman.ro, as well as for those resulting from the impossibility of accessing certain links published on the site.

12. If the User or the Client does not agree and / or does not accept and / or revokes the acceptance given for the terms and conditions of use of the site:

It renounces: access to the service, other services offered by SC LUCKY MAN SRL through the site, receiving newsletters and / or communications from SC LUCKY MAN SRL of any kind (electronic, telephone, etc.), without any further guarantee from SC LUCKY MAN SRL.

SC LUCKY MAN SRL will delete all data referring to it from its database, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.
The Customer / User may at any time reconsider his decision to agree and / or accept the terms and conditions, in the form in which they will be available at that time.

The Client cannot revoke the agreement expressed in favor of the observance of the TERMS AND CONDITIONS during the performance of a Contract, or until the moment when he will not pay the equivalent value of all the contracts not honored towards SC LUCKY MAN SRL.

13. SC LUCKY MAN SRL reserves the right to modify or interrupt, temporarily or permanently, partially or totally, the services provided through this Site, with or without prior notice.

14. SC LUCKY MAN SRL reserves the right to introduce advertising materials of any nature and / or links on any page of the Site, in compliance with the legislation in force.

15. SC LUCKY MAN SRL does not offer any guarantee to the Users that the information contained in the site will meet all the requirements of the Users, that the IT services on which the operation of the site will be uninterrupted, timely, safe or without errors, the quality of any information obtained through the site will satisfy all the requirements of the Users, any program error will be corrected, as well as any other similar aspects.

16. The operators, administrators and / or owners of the site are in no way responsible for their relationships or consequences resulting from, but not limited to, acquisitions, special offers, promotions, promotions, or any other type of relationship / connection / transaction / collaboration / etc. which may occur between the customer or user and any of those who promote themselves directly or indirectly through the site.

17. The user is the only person responsible for any damage caused to the computer systems or network from which he accesses the site or for any other loss of data that could be the result of downloading information and services from the content of the site.

18. For the sections of the site that may include posts by Users, the responsibility for the content of these posts rests entirely with their authors. SC LUCKY MAN SRL reserves the right not to make public those posts that contravene the terms and conditions of use or that it considers harmful, in any form, to its own image, customers, partners or third parties.

19. SC LUCKY MAN SRL does not guarantee in any way that the documents, files or any other data packets that are contained or linked to this site do not contain viruses and will not have any responsibility for any current or future damage. caused by or through this site. Consequently, for its protection, any User of this site must use an antivirus program when using the site.

20. SC LUCKY MAN SRL does not undertake to update the information and materials on the Site with a certain frequency / periodicity. The information may change at any time and without notice and may be incorporated in the following changes to the Site, which will be made according to the possibilities of SC LUCKY MAN SRL.

21. SC LUCKY MAN SRL will not be liable for any direct, indirect, accidental, special damages, including, but not limited to, damages for loss of profit, goodwill, the possibility of using the data or other intangible or immeasurable losses ( even if previously informed of the possibility of such losses), resulting from:

i. the use or impossibility of using the information published on www.luckyman.ro;

ii. unauthorized access to, or damage to, User’s transmissions or data;

iii. statements or actions of any third party on the services of www.luckyman.ro and / or the Content;

iv. any other issue related to the content of the Site.

2.1. The information published on www.luckyman.ro is information of general interest about SC LUCKY MAN SRL, the products sold by it, its partners and other information considered by SC LUCKY MAN SRL as being of interest to Users.

2.2. The information is made available to USERS free of charge, in order to facilitate sales.
2.3. SC LUCKY MAN SRL is the owner of all intellectual property rights over the SITE, respectively over its design, content, graphics, photographs, software, logos and all materials integrated in the SITE, being protected by Romanian and international legislation on Copyright. These materials may not be copied or reproduced, in whole or in part, except for the period for which they need to be viewed online. However, the Customer / User may copy, transfer and / or use the content only for personal or non-commercial purposes, only if they do not conflict with other provisions of the document. Reproduction, copying, multiplication, sale, resale or exploitation of existing information on the Site or part thereof, access or use of information provided by SC LUCKY MAN SRL through the Site in a manner that violates Romanian or international law in copyright and intellectual property, may incur civil or criminal liability for such actions.

By accessing the SITE, USERS agree to comply with the terms and conditions presented below as well as the applicable legislation, as well as all the intellectual property rights of SC LUCKY MAN SRL.

01. If a contract has been concluded between the parties containing specific clauses, that contract has priority and these clauses complement it insofar as the contract does not contain contrary provisions, which will apply with priority and is not valid for persons legal. If this is desired, ie invoicing per legal entity, another contract is made and the terms and conditions are discussed.

02. By launching an ORDER on the SITE, the CUSTOMER agrees with the form of communication (telephone or e-mail) through which SC LUCKY MAN SRL carries out its operations on the SITE.

03. Working hours for customer relations of the online store: 10:00 – 17:00, except for public holidays, unless otherwise specified on the site.

04. The MAXIMUM time of confirmation or non-acceptance of the order will be 1 working day from the launch of the order on the site regardless of the way in which the order is made (email, form, order system, etc.).

05. For all orders placed on the weekend the confirmation will take place on the next working day.

06. If SC LUCKY MAN SRL confirms the execution of an ORDER, this will imply a complete acceptance of the terms of the ORDER, from the CUSTOMER. The acceptance of the order by SC LUCKY MAN SRL is considered completed when there is an electronic confirmation (e-mail) from SC LUCKY MAN SRL to the CUSTOMER, without requiring an acknowledgment of receipt from the latter.

07. SC LUCKY MAN SRL does not consider at any time an unconfirmed ORDER as

08. Therefore, the CONTRACT enters into force on the date of confirmation of the ORDER by SC LUCKY MAN SRL and in compliance with the delivery term, the price and the payment method specified in the order confirmation.

09. The present general terms and conditions of sale will be the basis of the CONTRACT thus concluded, in their completion being the Guarantee Certificate issued by SC LUCKY MAN SRL or a supplier thereof.

10. The ORDER, once confirmed, is stored electronically by SC LUCKY MAN SRL. At the client’s request, SC LUCKY MAN SRL will send in maximum 30 days from the CUSTOMER’s written request a copy of the order issued and the order confirmation.

11. Telephone order – The Client / User can make telephone orders assisted by a representative of SC LUCKY MAN SRL. The terms and conditions also apply to these telephone orders. In this case, the CUSTOMER authorizes the sales consultant to register the order in his name, if he has an account on the website www.luckyman.ro. Subsequently, SC LUCKY MAN SRL will send the client an order confirmation, as a contract.

having the value of a CONTRACT.

SUBJECT OF THE CONTRACT

01. The object of the CONTRACT is the product / products and services presented on the site and regarding which the CUSTOMER has expressed his option to buy them, by generating an ORDER on www.luckyman.ro, confirmed by SC LUCKY MAN SRL.

02. The customer will check before placing the order the description and characteristics of the products, the product code on the site and the quantity.

03. Customers assume the quantity and codes of the ordered products. In case of differences between the product code and the name, SC LUCKY MAN SRL considers the order to be made for the product code.

04. SC LUCKY MAN SRL will try to contact the customer for 24 hours in order to confirm his order and clarify the object of the order. After this term, SC LUCKY MAN SRL has the right to suspend the order until the CUSTOMER is contacted or to confirm it according to the issued order and taking into account the indicated product code.

05. The availability of the products, the final price and the delivery term are communicated by confirming the order by our sales consultant.

THE PRICE OF THE CONTRACT

01. The offers and products presented on the website www.luckyman.ro are available within the available stock.

02. The price of the product / products is the one mentioned in the order confirmation.

03. All displayed prices include VAT, in the amount provided by the normative acts in force.

04. The price can be modified by SC LUCKY MAN SRL at any time, without notice, depending on the available stock and the prices received from suppliers / producers, but applies only to orders placed after the price change. On the occasion of order confirmation, SC LUCKY MAN SRL will indicate the exact price of the products, indicating the cost of transport and other services if requested by the customer and granted by SC LUCKY MAN SRL.

05. To be applicable, the price of the product must be sincere and serious. Thus, SC LUCKY MAN SRL warns that there may theoretically be cases when, due to some malfunctions of the SITE or errors, the price displayed on the SITE may not be the real one. In these cases, SC LUCKY MAN SRL apologizes for the inconvenience and will inform the CUSTOMER about the correct price. The customer can cancel the order if he does not agree with the communicated price, but the company does not undertake to deliver products at ridiculous prices.

06. SC LUCKY MAN SRL reserves the right to establish other prices for the products on the SITE, compared to those valid for the SC LUCKY MAN SRL store network.

07. The price of the products and / or services is the one established when taking the order and cannot be changed unilaterally, even if after placing an order, the product benefits from a reduced price, the duration of a promotion expires or the price changes in any way. Any campaign and price change of the products on the site, does not affect the price of orders previously taken, being applicable only to orders after the change or campaign.

08. The displayed price does not include the cost of transport or other services offered by SC LUCKY MAN SRL. The conditions under which the transport and other services are provided by the company will be mentioned for each order, depending on the value of the order, the volume and weight of the products, the distance traveled or the valid promotions.

09. The promotions and price reductions offered to the users of www.luckyman.ro cannot be cumulated with other promotions and discounts existing in the SC LUCKY MAN SRL stores.

METHOD OF PAYMENT

Considering the relatively high values, specific to the products sold through SITE and the fact that, as a rule, they are not in stock, the main payment method will be by minimum advance paid by the customer only after the order is confirmed by SC LUCKY MAN SRL. Thus, the CUSTOMER will receive a proforma invoice for the advance, after the order is confirmed, which will be paid through one of the payment means available on the site. Unless otherwise provided, the advance will be at least 50%.

Non-payment of the advance suspends the entry into force of the contract, and, implicitly, the delivery term, until full payment. By paying the advance, the contract enters into force and the client accepts the terms and conditions on the site.

The rest of the price is paid before delivery. Non-payment of the full price until the delivery of the products suspends the obligation of SC LUCKY MAN SRL to deliver the products.

The total price, the payment method and the payment term are specified in the ORDER.

SC LUCKY MAN SRL will issue to the CUSTOMER a proforma invoice to collect the advance and, subsequently, a fiscal invoice for the products and services to be delivered, the CUSTOMER’s obligation being to provide all the information necessary to issue the invoice according to the legislation in force.

The delivery will be made only after crediting the bank account of the company with the full amount and after identifying the order for which the advance was paid.

Otherwise, SC LUCKY MAN SRL has the right to suspend the delivery term until the confirmation of the payment.

DELIVERY METHOD.

01. SC LUCKY MAN SRL discharges the risks and responsibilities associated with the products and services ordered by CUSTOMERS at the time of their delivery to the customer or to the CUSTOMER’s representative (the person who takes over the products delivered to the address indicated in the order form).

02. SC LUCKY MAN SRL will ensure the proper packaging of the goods and will ensure the transmission of the accompanying documents to the CLIENT.

03. The ownership of the products and services will be transferred to the CUSTOMER at the time of payment.

04. Delivery is made in front of the house / block building. The customer has the obligation to ensure that, at the date of delivery, there are persons designated to receive the products, otherwise they will bear the expenses incurred by SC LUCKY MAN SRL to transport them back and forth. A reshipment of the goods will be made only after the CUSTOMER pays the cost of the transport already performed and of the one to be performed again.

05. SC LUCKY MAN SRL warns the CUSTOMERS that, in case of delivery by courier or own carrier, it is not authorized by SC LUCKY MAN SRL to allow the CUSTOMER to open the packages before signing the delivery, but only after signing the delivery and paying the value of them. The qualitative and quantitative reception of the goods is done at the moment of delivery, in front of the delivery driver.

06. In case it cannot execute the CONTRACT because the product is not available, SC LUCKY MAN SRL will inform the CUSTOMER about this situation.

07. SC LUCKY MAN SRL may deliver to the CUSTOMER a similar product having the same price, in case the initially requested product is not available, only after informing and with the CUSTOMER’s consent.

08. The product will be delivered to the CUSTOMER through a transport company or can be picked up from a SC LUCKY MAN SRL store according to the CUSTOMER’s option.

09. The delivery schedule is the one mentioned by the courier company. The CUSTOMER is asked to specify when placing the order observations on the date and time at which he prefers the goods to be delivered, in order to transmit the information to the courier.

10. Until the full payment of the price, SC LUCKY MAN SRL has the right to suspend the delivery term, if it is mentioned for the respective product that the payment is made before delivery (especially for products made according to customer specifications.

11. Delivery times for products sold following orders placed by the customer differ from one supplier to another and are calculated in working days. When placing the order, the customer is notified of the delivery time before completing the order.

12. SC LUCKY MAN SRL, if it cannot execute the CONTRACT motivated by the fact that the product or service is not / is no longer available, will inform the CUSTOMER about this unavailability, immediately, following that the amounts of money paid by the CUSTOMER for the product or service unavailable to be refunded within a maximum of 14 days.

13. In case the delivery terms cannot be observed, SC LUCKY MAN SRL will notify the CUSTOMER regarding the estimated term of completion of the delivery.

14. If SC LUCKY MAN SRL receives erroneous information related to the invoicing or delivery of the products, SC LUCKY MAN SRL may refuse to honor the delivery, without this being considered a violation of the CONTRACT, or may set a new deadline for honoring command.

If SC LUCKY MAN SRL unjustifiably refuses to deliver the products or if delivery within the agreed time is essential for the customer, and he has notified SC LUCKY MAN SRL of this fact in the “Remarks” section on the order form, if SC LUCKY MAN SRL does not deliver the products at the time agreed with the consumer or within the established term, the consumer has the right, as the case may be, to the termination of the contract, in which case SC LUCKY MAN SRL reimburses the amounts paid in advance by the Client in maximum 7 days.